stubhub refund lawsuit

A Wisconsin consumer alleges in a proposed class action lawsuit that StubHub has unlawfully pulled back on its longstanding FanProtect guarantee by refusing to issue cash refunds for tickets to events canceled due to the coronavirus pandemic. Top Class However, communication on this is virtually non- existant, juxtiposed with the buy side hawking we get. TicketsOnSale.com faces a proposed class action that alleges the company wrongfully charged a California man for tickets to a summer 2020 concert that was postponed indefinitely due to the coronavirus pandemic. The company blamed the difficulty of recouping from sellers during the pandemic. Even though refund policies are set according to the individual sellers' terms of service, StubHub issues refunds on their own too. Be the first one to find this review helpful. Never got my refund, asked for compensation and never anything. They too should be held accountable. A majority of the purchase price for every ticket sold on the companys website is paid out to a third-party seller, the suit reads, and in the event of a cancellation, that money should go back to the buyer. Robert Griffin told NBC10 Boston Responds he bought his wife tickets to see the Celtic Woman show at the Hanover Theatre in Worcester on March 29 as a birthday present. Shortly after, in May, StubHub . Steve Lopez represents consumers, employees, and whistleblowers harmed by corporate misconduct. They told me to sell them. Ticket buyers have been flooding StubHub with refund requests since theofficial pandemic announcementcame a few weeks back. your claim status, claim form or questions about when payments are The plaintiffs, represented by the firm of Liddle & Dubin, point to eBays $4 billion sale of StubHub to Swiss competitor Viagogo last November to knock any notion of a cash flow crisis. I patiently called Stubhub over multiple phone calls and followed all of their instructions. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. I purchased 2 tickets for the Charlotte soccer team and I got additionally charged for 2 parking ticket which I never purchased. There are only two ways to request your refund from them on your own: Calling StubHub Support Emailing the company I was a part of this fiascoplease add me. I will never use Stubhub again. Right before I submitted it, somebody purchased it, and I clicked, unable to fulfill it. As always, we recommend consumers do their best to stay informed, in particular given the swell in coronavirus-related class action lawsuits like this one. Despite the alleged deception, the company's policies did not reflect the actual . Not at all a criminal case. Your email address will not be published. It stated, if the event is canceled and not rescheduled, you will get a refund or credit to use on a future purchase, as determined in StubHubs sold discretion (unless a refund is required by law)., On March 20, Cassidy sent a new email. Combined with viagogo, we now span 90+ countries around the world. This is so ridiculous. A fully online and mobile company, StubHub focuses on technology and innovation to create the best experiences for customers. In three weeks, Fischer is scheduled to decide whether to throw out the case entirely, as requested by Major League Baseball and its teams, the lone remaining defendants. I went thru proper channels and they lied about refund. To sum up, they said there was nothing they could do and seemed to take absolutely no responsibility, blaming the seller, despite their entire business being based on brokering third party tickets. Please add me to this class action against STUB HUB. Buy and sell your Punk Rock Bowling and Music Festival concert tickets today. According to a report in the New York Times, StubHub stated that handling refunds for the huge number of canceled concerts is simply not manageable. Per an interview quoted in Axios with StubHubs president Sukhinder Singh Cassidy, the company decided to put the risk on its customers: In normal times we would take the risk of giving refunds to buyers before recouping the same refund from the seller. Matt McMillan filed the lawsuit in federal court in Madison and seeks to have it declared a class action on behalf of the tens of thousands of StubHub customers no longer getting refunds to some . document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. A Settlement has been proposed in the class action lawsuit Susan Wang and Rene Lee v. StubHub, Inc., Case No. StubHub filed a consent judgement with the states of Arkansas, Arizona, Colorado, Maryland, Indiana, Minnesota, Ohio, Virginia, New Hampshire, Wisconsin, Virginia, and the District of Columbia, where consumers will receive their cash settlements. There were over 1000 tickets available last night, but suddenly the venue is sold out, which seems odd for an OHL game. We are facing significant timing delays in recouping funds from the thousands of sellers on our platform, and expect these challenges to continue in the coming months. Future games will have me eating my tickets or selling at an extreme loss, as no options have been offered other than kick rocks if I dont want to jeopardize my health. List your tickets on the app or website, and StubHub will do the work of finding buyers, completing the sale and paying you. They sell you things they don't actually own and if there's an error, too bad for you. If the Court gives final approval to the Settlement, StubHub will provide for each Class Member who properly and timely completes and submits a Claim Form a choice of cash or a credit to use for a future StubHub ticket purchase. They never followed up. Especially because people have no idea if they'll even be able to use the coupons we don't know what the next 12 months are going to look like. McMillian purchased the ticket with StubHub's money-back guarantee policy, FanProtect guarantee. The suit also calls for a return of customer trust. Subscribe for full access to The Hollywood Reporter. StubHub was sued in a class action over the policy change, and saw its public image battered, all while its purchase by viagogo was being picked apart by regulators in the UK before being approved with contingencies, further hindering its ability to take action to survive the pandemic. CGC18564120, pending in the Superior Court of the State of California, County of San Francisco, which alleges StubHub's method of displaying ticket fees charged to purchasers violated California consumer protection law. When I called them on itthey said it was my fault and I have to resell the tickets. The case, In Re: StubHub Refund Litigation, is now proceeding in the Northern District of California, presided over by Judge Haywood S. Gilliam, Jr.This particular case represents one of the few COVID-19 related consumer lawsuits to successfully . I still have tickets for myself for that Gabriel Iglesias show. The federal court ruling in the case is a consent judgment between the parties. Judicial Panel on Multidistrict Litigation's order created the first MDL involving . Para una notificacin en Espaol, haga clic AQU. 8 weeks of being lied to only to have them refuse to fulfill their guarantee and their customer service RUDELY tell me there was absolutely no way to offer me anything other than the lowest priced seats they had other than a refund. Lied to me and stole from me. At the time of this writing, nothing has been proven in court. administrator or law firm. Although the case has not yet reached a final verdict, the judge has scheduled a hearing before the end of the year. WASHINGTON, D.C. - Attorney General Karl A. Racine today announced a settlement with StubHub, Inc. (StubHub), a ticket resale company, resolving a multi-state investigation into the company's refusal to pay refunds to consumers - including over $3.6 million to District consumers - for concerts, sporting and other events that were cancelled due to Let us know in the comments! Never received email and Stubhub charged me $288 for not delivering. StubHub contends that it was unable to refund all eligible buyers prior to May 3, 2021 due to the unforeseen impact that the COVID-19 pandemic had on its businesses and the live in-person event industry, including a near complete loss of revenue, an ability to recoup cash refunds from ticket sellers, the consent judgement states. In May this year, McMillan had purchased two tickets on StubHub but was denied a refund due to the NHL suspension. I listed tickets and never heard back that they sold. Read the complaint here: StubHub Refund Class Action Complaint Should You Become a Constitutional Lawyer? The new lawsuit claims the policy change amounts to a breach of the StubHub user agreement, conversion, negligent misrepresentation, a violation of Californias consumer protection law, unfair business practices and false advertising. Ticketholders brought a lawsuit against the company, demanding that they get cash . The suit explains how StubHub has changed its. All Rights Reserved. You must contact the The case is still pending, but will be heard by a jury. The COVID-19 pandemic impacted the live-in-person event industry, and StubHub was not able to compensate the victims families with full refunds. StubHub Inc. has agreed to pay more than $9.5 million to consumers from 10 states and the District of Columbia over allegations the ticket reseller failed to provide them with refunds over events cancelled due to the COVID-19 pandemic. StubHub claims it is postponed not cancelled and will not give me my money. The plaintiff has purchased a ticket for a suspended NHL game through StubHub but has received no refund. Bought tickets 2 months in advance for basketball game, never received them. The suit also calls for a return of customer trust. StubHub is a scam and a fraud. The credits issued by the company are valid through the end of 2022. Weve also historically offered sellers more convenience by paying them for ticket sales on our platform before events actually happen. In response, he received a refund in the form of a coupon worth 120% of the original price. If you decide to exclude yourself from the Settlement, you will receive no benefit from the Settlement. In closing, the court implored the parties to work together efficiently and cooperatively to move this case forward.. McMillan accuses StubHub of several things, mainly breach of contract and negligent misrepresentation. The company has also failed to honor its FanProtect Guarantee, which required customers to sign a contract with the site. But neither Vivid Seats nor StubHub is giving cash refunds for postponed concerts, as long as there is a future date on the calendar. The credit is valid for one year (365 days) and you can apply this credit toward any live event listings on our site in the same currency. As for the parties request for the creation of a StubHub-only MDL, we find that the actions against StubHub involve common questions of fact, and that centralization of actions against StubHub in the Northern District of California will serve the convenience of the parties and witnesses and promote the just and efficient conduct of the litigation, the seven-judge panel on multidistrict litigation wrote. To the extent that StubHub claims financial constraints have forced its hand (into its customers' pockets), those constraints are entirely of its own making. Following the consolidation of four customer lawsuits in August 2020, class counsel was recently named in the MDL against ticketing company, StubHub. settlement administrator or your attorney for any updates regarding I purchased tickets via StubHub for a concert 3 months in advance. But, as an alternative, the 120% off coupons were also available. Sep 15, 2021, 1:28 PM. Please add me I have purchased two sets of tickets and I have yet to get stubhub to respond. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. They have section 130 row 20 available, but refused to actually give me comparable seats and told me I had no choice. Show was cancelled on 12/29/21 the day of the show. U.S. District Judge Haywood Gilliam of Oakland on Monday refused to compel arbitration of California state-law claims by a class of consumers who allege that StubHub Inc wrongfully changed its. Got my money back through my bank investigation. We are facing significant timing delays in recouping funds from the thousands of sellers on our platform, and expect these challenges to continue in the coming months," Cassidy wrote. StubHub is the world's top destination for ticket buyers and resellers. But these are unprecedented times.. The lawsuit seeks monetary damages and restitution remedies to make up for the mistreatment. Fuller estimates the company has $1 billion to $2 billion in tickets still floating around for future events. In this . I purchased OHL tickets the day before the game. Three different reasons and resolutions given to me, each rep telling me the previous rep had not told me the truth. There is a chance that StubHub will settle the case in the future. A disgruntled StubHub customer has filed a class-action lawsuit following the ticketing platform's coronavirus-related refund-policy reversal. The lawsuit states that StubHub rescinded its FanProtect guarantee, which allows ticket sellers to offer refunds before the event. Of the states that disclosed the monetary value of their refunds, Law360 reports that more than $3.6 million will go to consumers in the District of Columbia, while more than $3.1 million will go Colorado consumers, almost $2 million to Arizona consumers, and more than $420,000 and $382,000 to consumers in Maryland and Indiana, respectively. The company then changed its policy to cover these situations. Further, the voucher never came through! Spectre Performance Air Filters and Intake Systems Lawsuit, JetBlue Is Rumored to Be Interested In Acquiring Spirit Airlines, Why You Should File a Toxic Baby Food Lawsuit, Class Action Lawsuit Against TimberTech Over XLM Line of Outdoor Decking, Ti Synex II Vertebral Body Replacement Recall Lawsuit, Toilet Fill Valves Lawsuits How to File a Class Action Lawsuit Against Toilet Fill Valves Manufacturers, TD Bank Canada Unfair Overdraft Charges Lawsuit, State Farm Mutual Funds Lawsuit Verdict and Relevance to Other Class Action Suits, TaxMasters Lawsuit TaxMasters No-Refunds Policy and Harassing Debt Collection Techniques, Stryker Spine OASYS Midlines Occiput Plate Lawsuit. For each StubHub purchase, earn two percent of the cost in rewards that you can cash in for a discount on a future purchase. It also points to a recent spike in e-ticket sales, which increased ticket prices. The Daily Journal named her a Top Woman Lawyer in California for 2021. StubHub promised its customers a full cash refund for cancelled events with its FanProtect Guarantee. Many events this past month were canceled. Looking for a class action lawsuit in Nebraska. StubHub, an event ticket re-seller, told him the company couldn't issue a refund, only a credit towards a future event. Furthermore, is there a class action suit against Ticketmaster? Share this with everyone please!!!! No resolution and I got no tickets. 3 min read Last Friday, U.S. District Judge Haywood Gilliam declined to dismiss and compel. drug injury lawsuits and product liability lawsuits. In that lawsuit, it was claimed that StubHub's pre-COVID policy was to offer cash refunds to anyone who bought tickets from resellers on the secondary ticketing platform to a show that was then . Ticket Refund Lawsuits Against StubHub Sent by MDL Panel to Northern District of California. Do You Have to Pay Taxes on Lawsuit Settlement Money? Do not use STUBHUB, they are not an honest business. Now I am left a dissatisfied customer without tickets and trying to buy last minute tickets that are even MORE expensive than what I had paid for. STEP ONE - FILE A NOTICE OF DISPUTE WITH STUBHUB Pursuant to StubHub's user agreement, [8] you're required to complete a Notice of Dispute form and submit it to StubHub by certified mail at the following address before you can file a refund arbitration claim: StubHub Inc. Attn: Litigation Department Re: StubHub Notice of Dispute Ive used Stubhub for over 4,000 transactions. This browser does not support PDFs. When I punched this ticket, they had already charged nearly a $100 fee, and now, because of all the confusion, they charged me another $500, all of these added up are more expensive than my original ticket. The return of live events, the input of customers, partners, and reulators, and the opportunity to finally consult with our new parent company, viagogo, all contrbuted to StubHubs decision to make this move now, the company said in a statement. Further, the case alleges that while StubHub has refused to remit cash refunds to customers, the company has also failed to pass along any savings it may have pulled in onto ticket sellers, who according to the lawsuit have in many or all instances been backbilled for the canceled events.. NEWS. According to the filing, McMillan purchased two tickets to an NHL game in early March. StubHub, Ticketmaster and two affiliated companies were dismissed from the suit on Monday by U.S. District Court Judge Dale Fischer. If you sell on Stubhub they will waive the sellers fee. Punk Rock Bowling and Music Festival tickets for the upcoming concert tour are on sale at StubHub. CEO Baker is just another crook collecting money he never earned. StubHub Inc. has agreed to pay more than $9.5 million to consumers from 10 states and the District of Columbia over allegations the ticket reseller, Customers Can Claim StubHub Refunds in Cash. Less than two weeks later, StubHub amended its policy. Top Class Actions will continue to monitor the StubHub refund settlement and tell readers how to make a claim when that information is available. The states had alleged that StubHub reneged on its FanProtect Guarantee, policy following the onset of COVID-19, which forced events around the world to cancel, beginning in March of last year. Attorneys General from multiple states alleged StubHub refused to give consumers cash refunds for events cancelled because of the COVID-19 pandemic. The case was first filed in January, but the plaintiffs lawyers are pursuing the case through arbitration. It said the coupon would now be the "standard policy for canceled events, with refunds available in jurisdictions where they are required.". A federal class-action lawsuit against StubHub has been filed by Matthew McMillan. Either take their alternative or take a refund. Prices may be higher or lower than face value. The users allege breach of contract and violations of various California consumer protection statutes. Since COVID-19 has come, StubHub's new policy is no refunds. He was promptly told no because the game was not technically canceled, only postponed. Women Dominate Acting Winners at First Gender-Neutral Independent Spirit Awards, N.Y. Times to Stand Trial This Month as Sarah Palin Libel Suit Heads to Jury, How the Supreme Court Could Shake Up Disneys Spider-Man Plans, United States v. 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The popular online ticket broker, StubHub, has come under fire for changing its refund policy during the coronavirus pandemic. My husband and I bought concert tickets as a Christmas present to each other. The case seeks both monetary damages to compensate the defendants customers whove been deprived of refunds and punitive damages suitable to deter billion-dollar corporations like StubHub from exploiting the fog of a global crisis to enrich themselves at the expense of eventgoers. Customers who bought tickets to events through StubHub on or before March 25, 2020 will now be able to obtain a cash refund from Dierks Bentley Announces Gravel & Gold Summer Tour Dates, Suga Cancelled Sale, Ticket Pricing Another Verified Mess for Ticketmaster, Eventbrite Plans to Lay Off 8% of Staff; Outsource Other Roles, The Lumineers Announces Plans for 2023 Tour Dates, Ticketing Startup Backed by A-Rod, Marc Lore Launched, Ticketmaster Announced as Major League Soccer Ticketing Partner. that customers who buy a ticket to an event that is cancelled and not rescheduled can choose between a cash refund or a credit worth 120 percent of what was paid for the event. StubHub was sued in a class action over the policy change, and saw its public image battered, all while its purchase by viagogo was being picked apart by regulators in the UK before being approved with contingencies, further hindering its ability to take action to survive the pandemic. The settlement will also end a multi-state investigation into StubHubs alleged refusal to provide customers with refunds for cancelled events, reports Law360. Gender Discrimination against Transgender and Nonbinary People. The Hollywood Reporter is a part of Penske Media Corporation. StubHub said I had to wait 7 days after the show took place to get my money. StubHub is the origin source of the transaction. Buyers: We'll add a credit worth 120% of the total amount you paid for the impacted event to your StubHub Wallet. We value your privacy. Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! StubHub at that time began denying customers refund requests and instead only offered to provide customer credits equal to 120 percent of their purchase, the states claimed. Please use any other ticket resale company this one doesn't care about their customers. For Daddario, that price was $6,200. that reports on class action lawsuits, class action settlements, All eligible Settlement Class Members will receive an award upon submitting a valid claim.

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