apple technical specialist training

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Now Jeronimo is paying it forward: The leaders here remind me of the high school computer teacher who first inspired me to explore my interest in technology. But opting out of some of these cookies may affect your browsing experience. When a customer needs assistance, you quickly assess their situation. After completing an estimated 14 hours of learning content, users can take an exam to earn the Apple Certified Support Professional certification. It works only in coordination with the primary cookie. Demand for skilled support and technical staff within the enterprise is growing, with jobs in computer and information systems in particular projected to grow faster than the average for all occupations from 2020 to 2030.1 As companies expand their use of technology, employees are demanding to use iPhone, iPad, and Mac at work, resulting in an increased need for IT professionals skilled in supporting and managing Apple products. Both full-time and part-time jobs are available. When a customer needs assistance, you quickly assess their situation. You get to work with really creative people. Were proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount both offer everyone at Apple the chance to share in the companys success. Learn more (Opens in a new window) . Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices. All our courses are practical, hands-on, and led by trusted Apple experts. Apple Technical Specialists are responsible for providing technical support and training to Apple customers. Although Melissa is now certified to repair Apple hardware, most of her role is dedicated to what she considers even more rewarding: customer experiences. The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. The program will work with underprivileged youth from IT/Science and Computer Programming backgrounds to help them get employed in either traditional software development (enterprise and/or mobile) or data science. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. You reassure customers when delivering product diagnoses and potential solutions. iOS 17 Wishlist What Do We Want to See? You can search for people who have earned an Apple certification in the the Apple Directory on Credly. This cookie is set by GDPR Cookie Consent plugin. Learn more about your EEO rights as an applicant (Opens in a new window) . Attention to detail can also help technicians troubleshoot problems and identify the source of issues. This cookie is installed by Google Analytics. Working as a Technical Specialist at Apple in US: 417 Reviews | Indeed.com Start of main content Apple 73 4.1 Write a review Snapshot Why Join Us 11.7K Reviews 2.9K Jobs 100.8K Salaries Benefits 316 Q&A Interviews 51 Photos Want to work here? At other times, you refer customers to support team members who get them up and running again. Job training: Apple has a specially designed training program for all new employees, referred to as "Core" training. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Subscribe to our mailing list and well send you a 10% off code to use when you contact our team to book any Apple training course for a limited time only! Get startedand submit your resume. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. You have excellent time management skills and can make decisions quickly. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. United States Department of Labor. Apple is an equal opportunity employer that is committed to inclusion and diversity. 2023 Apple technicians often work on their own to diagnose and repair devices, so they need to be able to work independently to complete their work. Youll grow your career skills, too, because leaders here take an active role in your professional development. Copyright View All Courses Questions? They may also be responsible for providing support to Apple Authorized Service Providers. 325 reviews from Apple employees about working as a Technical Specialist at Apple. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Necessary cookies are absolutely essential for the website to function properly. Because to create products that serve everyone, we believe in including everyone. Youre supporting people. Both full-time and part-time jobs are available. Pay and benefits: When I worked at Apple, I was paid $12 an hour as a specialist. Choose your path I agree to the. Multiple rumors have indicated that a handful of design changes are coming to the iPhone 15 Pro and iPhone 15 Pro Max, but one that until now has gone under the radar is the possibility that the volume controls on the side of the device will be a single unified rocker button. Furthermore, both Apple exams are fully representative of the depth and breadth of skills needed for success. The courses are sequential, and build on skills and concepts as the user progresses. iPhone 13 Pro Max: Up to $600 (vs. $570) iPhone 13 Pro: Up to $500 (vs. $470) iPhone 13: Up to Apple is closing its Northlake Mall location in Charlotte, North Carolina, after multiple shootings in the area, according to a report from Bloomberg. We also boast an active community focused on purchasing decisions and technical aspects of the iPhone, iPod, iPad, and Mac platforms. TECHNICAL EXPERT APPLE STORE INTERVIEW | QUESTIONS ASKED | APPLE RETAIL 2021 3,464 views Aug 21, 2021 115 Dislike Share Save Pilot MB Technical expert questions asked during the interview.. Filter our Apple training by your desired technology. Get 20% off your Jamf training if you work in education. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects. Analytical cookies are used to understand how visitors interact with the website. Apple Technical Specialists typically have a bachelors degree in computer science or a related field, and they must be proficient in the use of Apple products. The cookies is used to store the user consent for the cookies in the category "Necessary". The next 10 days were essentially "Apple boot camp." Apple Certified Trainer candidates are qualified based on technical proficiency and instructional skills. Design and lead tailored in-person and virtual trainings.. Each of those locations employs over 100 people totalling about. Description As an Apple Reseller Specialist you are skilled at uncovering customers' needs, then . Apple has also partnered with the Mac Admins Foundation to ensure additional access to the new Apple exams. OWC Thunderbolt Go Dock - Perfect for New MacBook Pros! If you dont pass the exam on the first try, you can purchase another exam and retake it after 14 days. Some technical specialists may also work as freelance contractors, charging an hourly rate for their services. All Apple certification exams are delivered through OnVuea live, online proctoring solution. This might include experience with the Mac operating system, the iPhone, the iPad, and the various applications that are available for these devices. Apple today announced new training courses and certifications to help IT professionals learn how to support and manage Apple devices in the workplace. Apples new IT training series begins with the Apple Device Support course, which includes articles and guided exercises. They may also move into management positions. Europe's No.1 Apple Training Specialist. The entire store team benefits from your commitment to providing the best care for customers. Eligibility to earn a badge varies by geographical area and is determined by Apple and Apples partners. Different together. You may be communicating with customers about technical issues or non-technical issues. This cookie is used by the map which helps visitors to identify and reach the facility. Introduce yourself, and well get in touch if theres a role that seems like a good match. They will be responsible for providing one-on-one support to customers in our retail store, as well as handling customer inquiries over the phone and via email. And after youve passed an exam, display your verified digital badge on any professional networking site. Apple participates in the E-Verify program in certain locations as required by law. As an Apple Technical Specialist, you will need to be proficient in the use of Apple products and software. Another perk of working there: Customers love Apple, so my days were often pleasant. Average salary for Siemens Healthineers Technical Training Specialist in Setauket: USD 93,065. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Certifications are updated on a per product basis annually. However one memory that sticks out above the rest was when a flash mob broke out in the middle of the store. Apple is a drug-free workplace. Apple products are often complex and require a variety of skills to troubleshoot, repair and maintain them. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . Core training took place off-site and included 15 new employees like myself. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. In addition, as people continue to use their mobile devices for a variety of tasks, such as banking and shopping, technicians will be needed to fix these devices when they break or malfunction. And after you've passed an exam, display your verified digital badge on any professional networking site. Our training team can help you book training for your organisation or for a third party. As part of that process, were rolling out Mac as a choice for our employees. Surname must be different to the First Name. Average salary for ICF Human Trafficking Training And Technical Assistance Specialist in Charles City: US$66,420. Below, we have recapped what to expect from Apple this March and April based on rumors. They test new features, investigate bugs and glitches, and provide feedback to engineers about how well these features perform in real-world scenarios. This includes knowing how to use the tools and equipment they need to complete their work. Some employers may accept candidates with a high school diploma or an associates degree. However, we cannot independently confirm if the Weibo account has a proven track record. Stay up to date with what you want to know. Copyright 2023 Apple Inc. All rights reserved. Apple technicians solve problems by identifying the issue, researching possible solutions and implementing the best solution. as well as other partner offers and accept our, In the US alone, Apple has 265 retail stores across 44 states. Melissa is learning about more than technology. This cookie is used for advertising, site analytics, and other operations. By using this form I agree for Influential Software to store and handle my data, and to contact me about IT training services. It was just a few days later when I received my first follow-up call. In this role, you wont be expected to repair hardware. The cookie is used to store the user consent for the cookies in the category "Other. In the US alone, Apple has 265 retail stores across 44 states. The Apple Professional Training courses are now available at training.apple.com. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Of course, every employee's experience is different but, we recently spoke with former Apple "specialist". Salary information comes from 1,004 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Navigate to our course pages through the links below. An Apple logo or digital badge is a seal of approval and a promise of excellence. Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialties and skill sets, Ability to thrive on change as products evolve. We were thanked for coming and then excused once we had completed our quiz. You can find information about the accommodations request process in the. Premium Apple trainers and LearnQuest Education Partner, Over 12,000 students trained in the UK and abroad, Guaranteed best valuewere never beaten on price. After submitting my application it was a waiting game. At other times, you refer customers to support team members who get them up and running again. The entire store team benefits from your commitment to providing the best care for customers. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Youll need to be flexible with your schedule. After diagnosing the device, technical specialists explain the repair options that meet the customer's needs and offer advice on the best course of action. These cookies track visitors across websites and collect information to provide customized ads. Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . There is tons of support when needed and the training/onboarding process is great. This website uses cookies to improve your experience while you navigate through the website. They can also help businesses to develop and implement best practices for protecting their data. I agree to the Privacy Policy & Terms and Conditions. When you earn an Apple certification, you must adhere to the Apple Identity Guidelines, which describe how you may use Apple logos and digital badges. NOW WATCH: The 6 best new features coming to Apple computers. This can be a very rewarding job, but it can also be stressful at times. Our training team can help you book training for your organisation or for a third party. TheApple Certified Trainer program is currently open only to schools in Europe, the Middle East, India, and Africa. The Apple Store is open from 9:00 am to 9:00 pm, so you will need to be able to work a flexible schedule that includes weekends and holidays. Theres a lot to like about the all-new Apple Professional Training courses, which give users a solid grounding in the concepts and theory around supporting and deploying Apple products, said Tom Bridge, the Mac Admins Foundations co-chair. Learn about Apple culture, salaries, benefits, work-life balance, management, job security, and more. Were looking for an experienced Specialist who can provide expert advice and troubleshooting assistance for a wide range of Apple products, from iPhones and iPads to Macs and Apple TVs. I became inspired to spread the creativity bug and often found myself being thanked and praised when customers left the store with exactly what they needed. As an Apple Certified Trainer, you're equipped to provide training with the skill and professionalism that Apple students expect worldwide. People do so much with our products these days, so showing them how to have a little more control over their devices is like giving them a little more control over their lives. . When I worked at Apple, Geniuses were sent on an all-expenses-paid business trip for 14 days to Cupertino, California, for Genius training camp. Ability to work independently: Independent work is a necessary skill for technicians to have. The energy on these days rocked my world. Related: 17 Apple Technical Specialist Interview Questions and Answers. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. The exam costs aren't as crazy as CompTIA. Apple is beyond advanced regarding employee benefits, interaction, and advancement between annually increased pay and job involvement. Apple technical specialists can capitalize on this trend by becoming experts in security technologies such as firewalls and antivirus software.

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