alight customer care representative job description

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . https://www.consumer.ftc.gov/articles/0243-job-scams. 88 followers . At Alight, we connect passion with purpose. * Be kind and compassionate We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Know Your Worth. $50K-$69K Per Year (Glassdoor est.) * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. You can also receive alerts via instant message. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. The mission of our customer care teams exemplifies the need for humanunderstanding. Es importante para ti unirte a una compaa donde "La gente cuenta" y "Hacemos lo correcto". Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. Be prepared to answer why you are interested in this particular job opening. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. * Demonstrate a high level of confidentiality and professionalism Acknowledging and resolving customer complaints. Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. * Bilingual (English/Spanish) is a plus * High School Diploma or equivalent is required, bachelor's degree a plus You will Required Skills. Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). At Alight Solutions, we are reimaging how people and organizations thrive. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Our values are the essence of who we are: We believe in the power of people and know that the best ideas can come from anywhere. We are Alight Solutions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Acompetitivetotal rewards package, continuing education & training, and tremendous potential with agrowingworldwide organization: As a Customer Care Representative, a typical day mayinclude the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Alight is committed to the continued development of our colleagues. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . Customer Care Representative, Human Resources - Virtual job in Bowling Green, KY. View Job description, benefits and responsibilities. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). * Excited about learning new things, and able to apply your enhanced knowledge in the service of your customers Our people are our greatest assets at Alight Solutions because People Matter! Find out if you meet the requirements! At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) Our story starts with a simple, universal truth: Every business is a people business. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Apply online instantly. Be Real with Alight and help us re-imagine how people and organizations thrive. Apply for Sr. Benefits start on your first day of employment, Programs & activities that give back to our. Browse by city or country to find one in your region. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. This role requires that qualified candidates must reside in one of the following states: Full Time Benefits start on your first day of employment, Programs & activities that give back to our. Travel Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! Training will begin for this class on Monday, May 1st * Call Center and Hospitality experience preferred. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. These teams are a critical component of Alights health care,retirement and HR-delivery services. As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. View similar Customer Service / Guest Services jobs below. Get hired today! Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. |, MCAT Critical Analysis and Reasoning Instructor, MCAT CARS Instructor, San Juan, Puerto Rico Office. Customer Care Representative, Human Resources - Virtual Open to States in Eastern Time Zone job in Tampa, FL. In addition to a base salary, this position may be bonus eligible. Benefits . 2023 Es trabajo desafiante, pero estamos comprometidos a tu xito como lo ests t! The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Customer Care Representative Human Resources. Join our team. Alight SolutionsEasy 1-Click Apply Customer Care Representative, Human Resources - Texas Virtual (Work From Home) job in Springfield, MO. Customer Care Representative Tasks. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Qualifications for a job description may include education, certification, and experience. You will be notified during the hiring process which checks are required by the position. Nuestros clientes dependen de ReedGroup para servir como expertos en una variedad de ausencias, requiriendo un dominio en el conocimiento de mltiples sistemas y productos. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Our story starts with a simple universal truth: Every business is a people business. Alight Solutions employees with the job title Systems Analyst make the most with an average annual salary of. Our Promise The average salary for a Customer Care Representative is $37,003 per year in United States, which is 4% lower than the average Alight Solutions salary of $38,792 per year for this job. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Find contacts: direct phone number, email address, work experience. As a Customer Care Representative 1 , a typical day to include the following: Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. Key Duties & Responsibilities. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. Our people are our greatest assets at Alight Solutions because People Matter! Must be able to work a flexible schedule based upon high call volume needs. Customer Service Representative at a Lighting Company Duties: Work with our customers and senior sales rep to answer questions and provide accurate information about our products Schedule and. We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways. * Handle a high volume of inbound calls from client employees as well as conduct outbound calls for follow up as required. Location Alight Customer Care Representative Job, Remote or Florida City, FL At Alight, we believe a company's success starts with its people. Want to receive job alerts for similar jobs? How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin. Here are some tips to prepare for a behavioral style interview: Bring a copy of your updated & current resume to any in-person interview. A 401k plan that includes a corporate match. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. 2023 Snagajob.com, Inc. All rights reserved. Work-Life Balance West Region States: Arizona, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming The estimated additional pay is $2,234 per year. - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. Must be able to work a flexible schedule based upon high call volume needs. View Job description, benefits and responsibilities. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. The mission of our customer care teams exemplifies the need for human understanding. At least 4 years of customer service experience, or a combination of education and experience: High School diploma and 4 years of customer service experience, OR, Associate's Degree and 2 years or customer service experience, OR, A self-starter with excellent communication skills (verbal and written) and the passion to provide the highest level of customer care and satisfaction, Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, Ability to receive and immediately apply constructive feedback, Ability to multi-task using several Windows applications at once while assisting a customer on the phone, Flexibility to work a specified shift and extended hours as necessary, Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, High School diploma plus equivalent years of related industry experience. Salaries at Alight Solutions range from an average of $46,253 to $120,077 a year. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Our people are our greatest assets at Alight Solutions because People Matter! Alight Easy 1-Click Apply. A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: * A full BENEFITS PACKAGE - starting on your first day of employment options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. We strive for Excellence Every Day by collaborating with our clients and colleagues. At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Posting id: 823465203. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. We are excited to be partnering with Marriott to assist you during this unprecedented situation we are all currently facing. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. We are one team, hungry for results, we focus on what matters, and know that for even the most difficult challenges, there is a solution and we will find it.

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