rude entitled customers stories

And, to some extent, that may be correct. They freeload. He told me that me this was NOT the drink he ordered and I was a complete idiot...etc, etc. I was helping a couple pick out a digital camera for their grandmother and they had lots of questions. I'm sure that we lost a lot of sales that year because of the staffing issue. Such is the case with one very entitled customer. The customer isn’t always right, unfortunately. Feeling Entitled To Be Rude And Abusive As A Customer. My trainer took each can off the pyramid and rang it up, and as she reached the end of the stack, we realized that the weirdo had his private parts out and laying on the counter behind the cans. Reading this article may be hazardous to your etiquette health. As a customer service professional, you directly contribute to that feedback loop – rude, entitled or demanding customers never exist in a vacuum, and … They are going to charge me $7,000!!! 'I'm ready to check out. “Why are customers so stupid” and “Why are customers so entitled” are also top suggestions (“Why are customers so stupid”, for example, rings in 110 searches per month). “Why are customers so rude” is top (and according to search tool SEMrush, around 260 people search for this term every month.) "I was working at an extremely busy gas station with a line out the door. I gave her directions to another mall 20 minutes away. "My mom was a manager at Walmart. ', Me: 'I've been trying to contact you for the last two months and you have chosen not to respond to me, we can discuss your account now if you'd like and we can compromise and I'll talk to the hotel. A customer who slammed a pub for the "rude staff" and "awful service" has been given a taste of their own medicine. We argued for what seemed like a very long time until finally I said, 'Screw it, you want more food, I'll get you more food.'. “On the bright side, since it’s Tuesday I can still apply your senior’s discount! Junior Staff Writer, Australia. Sure, they’re probably trying to get the perfect gifts for family and friends. I had just come back from lunch, threw on my name tag and walked out of the back room to an enraged gentleman lugging in a box of old Rock Band instruments. My coffee shop had a policy where we COULD NOT say no to a customer. As the only one in the department, I'd have to run back and forth constantly, telling customers that I was the only one working, that I was very sorry they had to wait, and I would be with them as soon as I could. Before Bored Panda, she worked as a social media manager and freelance graphic designer. Here’s how people reacted to this amusing story . So finally I asked where she was going. I’ve been called an idiot and had my name taken and threatened with the sack numerous times. His burgers were ready and we had, like, a minute left waiting for fries. Almost every time the customer has a huge rant and demands the number for the airline customer service line thinking that if they rant at the airline in the same way, the rules will chafe and they’ll get their own way instead. But he refused to show me his receipt. We aren't paid to take abuse. We often hear stories about poor customer service experiences, but customers can be just as horrible. After I told her we didn't have the shoe she demanded in her size, she rudely told me to check 'upstairs. I work in a convenience store, and one Christmas Eve we were absolutely packed. F&B service staff in S'pore reveal horror stories of the worst, most entitled customers they've met . After that, I never took another last minute order when we were having a slow night. This time, however, these fed up workers got to see that nightmare customer get exactly what was coming to them. Working in food service is not for the thin-skinned. Well, these 15 people shared the worst examples of entitlement they'd witnessed recently on Ask Reddit. The customer proceeded to get more and more angry, and ended up throwing the lightbulbs, which weren't in their package, directly at our heads. That's why I hate people that say"__ is always right". He grabbed it from me and drove forward. I seem to have lost my train of thought for some reason.' She had a trip to Paris booked and she was planning on using her points for this, which she couldn't do because her account was frozen. I locked the window, pulled the drawer, put it in the safe and came back to finish giving him his food. We don’t feel you’re a good fit for us, so we will be terminating your contract.”, Alexander explained that “You have to remember that in many cases a customer who behaves badly is not necessarily a bad person — it can be a good person having a bad day and that’s why they’re acting out. .surreal scene. I said I would be glad to help her, but let me get through these paying customers first. ', There is an upstairs and it's actually like a four minute trip to get up there. You can read more about it and change your preferences. You know the kind. stories.wimp.com. Customer service representatives can be a little too much to handle sometimes. I explain that that was impossible and insisted there was no food left. This man placed his order at the speaker, asking for a macchiato. But on the other hand, don’t be subservient. […] If you're in that big of a hurry, why don't you go wait in line up front like everybody else?' "I used to be a manager at McDonald's and I got pretty used to dealing with jerks on a daily basis. Jan 26, 2017 - Explore Mary Renai's board "Rude customers" on Pinterest. He grumbled about deserving to get his money back AND the new drink so I politely excused myself from the window until the drink was made. More than 530 people also commented on the story, while the Redditor also received a Platinum Award, 6 Gold Awards, and 4 Silver Awards. ', I replied, 'Well no, I don't like extra mayo. As always, these are real e-mails from real readers. I always would check up there if a customer asked, but this time I just went to the bathroom, took a lengthy dump, came out and told her that we didn't have her size. Rude customers are inevitable. I said that there wasn't anyone else to call, that I was sorry and I'd be over to help as soon as I could. Fight boredom with iPhones and iPads here. and says: One server is sharing a surprisingly positive experience at work. This is everyday at my job. Well, the Redditor had an incredibly witty comeback about the woman looking old, which shut her up for good. Get me that price or I’ll kill you!” Get me that price or I’ll kill you!” I hung up and called the police, supplying them with all of the personal information that the genius had conveniently provided to make the reservation. Then he got his dad on the phone, who stuck up for his sniveling excuse for a son, saying I was a pathetic scumbag for stealing £7 off an 18-year-old boy, even though it was a debit card transaction and I simply worked in the department which helped people use online banking. Pub slams rude customers who acted like 'entitled toddlers' and left staff 'almost in tears' The group claimed they were barred after spending £700 on pizza and drinks somersetlive Most of the time that would calm them a bit, but I'd usually have to listen to the obligatory 'You should have more people!' They talked down to me the entire time and basically treated me like I was subhuman. Made my day.". According to the blog, treating customers as royalty is bad for company morale because it shows that you side with them and not your employees, who are the lifeblood of your business. https://twitter.com/Ystervarke1 Check out the Music Here! Reddit user Amaranthinenightmare, who used to work at a popular department store and was incredibly stressed out, Get the best of Bored Panda in your inbox. Restaurant Boss Deemed a Hero Shames Rude and Entitled Customers. But the sad truth is that some customers act this way because they’ve learned that it works and will get them discounts or preferential treatment.”, He also added that a better motto than ‘the customer is always right’ would be ‘be nice – or at least don’t be a dick.’ “And this goes for both customers and employees. I asked if he meant a caramel macchiato (completely different, but more popular drink) and he said no. They may be in the minority, but this is also the time of year that customers tend to go nuts while they’re shopping. It was close enough to closing time where I considered switching the lights and saying were closed (like 2-3 minutes before closing) but for some reason, I was feeling ambitious that night and told the crew to take this one last order. This thoroughly embarrassed the guy in front of 15 or 20 people. He leaned in the store and hollered that this STILL wasn't his drink; he wanted it iced. After getting his bachelor's degree in Politics and International Relations at the University of Manchester, he returned home and graduated from Vilnius University with a master's degree in Comparative Politics. Other times people would swear and storm off. 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SHE TOLD ME OVER THE PHONE ABOUT 10 MINUTES AGO THAT YOU DID!' I sometimes wondered if I would be expected to service someone sexually, as long as they asked while I was behind the register. That's what it was for. Most people were understanding and waited patiently while I worked my way over to them. Workers often have to put up with rude, entitled, and downright nasty customers day in and day out. You can just come check us out and come back.' Well, she would not stop yelling about it and interrupting. Image credits: Jim William (not the actual photo). I’ve actually had customers ask me to lay naked on the table so they could eat sushi off of me. There seems to be a ton of stories recently of customers being extremely vulgar and aggressive with employees. Apparently, she took a while to get home (I live in Las Vegas too, so it's super hot), and the ice melted, hit some open wiring in her crappy 2002 Ford Taurus, and completely screwed up all the electronics in her car. ', Her: 'Look, I'm sorry, I don't have $7,000.'. Like what you're reading? Sarah Marie. I work at a sushi restaurant. She gave me $70 and I informed her that she was short by $5.43. The woman I was helping spoke up: 'We waited patiently for him to help us. 5. ', Me: 'I can't do that, I've suspended your account because you've abused our program. Eventually, he got to the window, paid, and I handed him his drink. . "I worked for an online banking help desk and this 18-year-old lad phoned up, saying he had seen a transaction for £7 to allpay.net. To this day, I have never experienced such retail satisfaction. "I used to be a really cruel and remorseless person, I would never do this today: When I was younger, I worked for several years as a baggage handler for one of the largest airlines at their hub. https://www.patreon.com/Ystervarke FOLLOW ME ON TWITTER! Entitled Hotel Guests Gets Kicked Out After Being Rude. One of them wanted their food in a box and while I was complaining about them in the back, I accidentally threw her food out. Let's look at several first hand stories to learn more. May 4, 2016 - Explore Liz Ward's board "rude customers" on Pinterest. She finally spoke to a manager who basically told her the same info, we literally didn't have another seat to move her to, but we would rebook her on the next flight with a better seat if she wanted, but she finally accepted her fate. Now, I had a woman who I stumbled across by accident and she was guilty of major fraud and she was good. SUPPORT ME ON PATREON! Reddit user Amaranthinenightmare, who used to work at a popular department store and was incredibly stressed out, posted her story about dealing with an incredibly rude female customer who was having a go at her. They started unloading all of this stuff on the tiny little counter and shouted over they were ready to check out. ', Her: 'No, you need to just give them the certificate, I'm not going to discuss anything with you, you should be happy that I'm spending all the time in your hotels. I sent her an email and letter asking her to call or email me to discuss her account and put an account freeze so she couldn't use her points. She showed back up at the store in a rage, the likes of which I had never seen before. To complete the subscription process, please click the link in the email we just sent you. I asked him to come into the store since I couldn't serve him like this, but no, he'd rather stand in front of this lady. She told me that they trained their customer service reps to stand up to bullying customers. We carry box cutters with us at work, so I decided to use mine to rip open every single bag I put in so that when she attempted to pull them out, the bags would come out, but the ice would stay. The most common story is in regards to having to wear a mask due to store policies. I got this a lot, being a small female.. customers liked to try to use me as an outlet to vent their day's frustrations. We will not publish or share your email address in any way. Without saying a word, the trainer grabbed one of the big heavy metal cans of beans and slammed it down as hard as she could on the guy's junk. The person that ordered the pizza made me wait for them as they took 15 minutes to come downstairs, delivery drivers will know what I mean. That's a deliberately vague term used for discretion when the customer has subscribed to online pornography. Have you come into contact with any rude customers at your work? I was talking with the next customer when this guy stopped his car, got out, and walked in-between her car and my window. You cuss at me or one of my team members and out you go. That was also the day I decided that day was a good day to drop kick her package about 30 feet across the backroom. This week, we’re back to one of the classics: terrible restaurant customers and the eateries they maliciously haunt. ", "I worked at McDonald's when I was about 17, and I wasn't really invested in keeping the job, per-say. Restaurant servers often have to endure horrendous behavior from rude and entitled customers. She asked for 10 bags of ice, each of which weighed 20 pounds, so I filled up a cart and brought it to her car. But there’s a safe space to talk about hard things and it’s a subreddit called r/IDontWorkHereLady. First they’d tell the customer “We don’t accept abuse – please stop yelling at me.” If the behavior persisted, the employee would hang up. Rude self entitled customers Sign in to follow this . All the customers watched and listened to me give these wrong directions and said nothing.". (Business News) Everyone with a job has had a rude customer ruin their day, but how we handle it speaks volumes. We don't think so! My biggest pet peeve was people coming through the express lane with 800,000 items in their f--king cart. Rude and entitled customers are the bane of every sales professional's life. I stopped helping the couple to explain that I was the only one there, I had others waiting, and I would be with them as soon as I could. I politely obliged, already scheming as to how I was going to ruin this lady's day. He hits the guys back pretty hard (no kidding!) Oh boy. Dog-Sitter Claps Back at Rude Customer Who Demands Special Rates. Soft truths to keep Singapore from stalling. So I said, 'Screw it,' and went to the pastry case and grabbed whatever kind of muffin we had. Blogger Mary McDonald at "A Responsible Young Lady" has some great ideas when it comes to dealing with rude customers. Well, the Redditor had an incredibly witty comeback about the woman looking old, which shut her up for good. ', The father just muttered that the issue did not require any further investigation, thanked me for looking into it, and hung up.". Also never before or after that had I or anyone I worked with (that I'm aware at least) done anything questionable to someone's food.". Customers that were in line started laughing, and the neanderthal of a man walked out mumbling under his breath. 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It’s the night before Christmas Eve. I worked for Whirlpool's call center where the policy stated that you could not disconnect with customers and you'd get a ding in your file for calls transferred to managers. 15 Stories About the Most Entitled and Spoiled Rich Kids That People Ever Witnessed Everyone knows that one spoiled rotten kid from growing up who had everything handed to them on a silver platter. Some people just think the world revolves around them and are too blind to see their own bad behavior. Yet there was no way I could give him fresh-off-the-grill burgers, so I would gladly refund his money. Top 5 Moments Entitled Customers GOT OWNED!Subscribe for more DAILY VIDEOS!twitter.com/pfreakouts While working at a … Ever been mistaken for an employee? As I went to turn around, he informed me he wanted five more double cheeseburgers. Then he proceeded to completely lose his mind. 3 months ago . I then had the pleasure of relaying back to this little jerk's dumb father the following: 'Hi sir, thanks for holding. But he wasn't done yet. Then the most amazing thing happened. Pizza With A Side Of Karma. Fries came up and I handed him his food and told them to have a good night. Some customers are just straight up NASTY. We went back and forth for awhile, but eventually he gave up. Here are a few techniques that can help you and your team deal with rude customers… 1. Me: 'That's not my problem, guess this is going to be a $7,000 lesson for you.' The woman I had been helping said, 'Ma'am, it's only been five minutes. His response was, 'I'll take all the freaking time I want.' I tried to explain that it wasn't fair to the other customers to do that, but she wouldn't have it. I asked to see his receipt so I could show him that he didn't pay for one and that we had been out of cream cheese muffins all morning. This story is about one of those customers *law and order "dun dun" sound* ... 5 RUDE Customers Who … Some are perfectly nice, while others are entitled little jerks who could stand to be taught a lesson. Teen who quit job at ice cream shop over rude customers gets $26,000 in donations Share By: Elysia Rodriguez, Boston25News.com Updated: May 12, 2020 - 12:11 PM This Bad Customer Service Story Takes The Cake. They think they deserve something just because. I had five days left before leaving for another job. She reiterated she wanted a large drink, but in a small cup. The CSR called me at home and I came in and called the hotel and finally spoke with her. This wasn't good enough for him. Let's look at several first hand stories to learn more. But turn the tables and it’s a different story. Now, you freaking get the certificate here and maybe I won't get you fired. This went on for a solid two months. As I looked back at her, it was clear she was serious...So I go back to my car, grab ALL the pennies, nickels, and dimes I had and tossed them on the floor.". Extremely busy gas station with a presidential complaint rude entitled customers stories but in a mood. Being abusive here are a heap of people who would like to join you with of! Can STILL apply your senior ’ s enough to upvote on Reddit 'm a server and I never another! Let us know what you think is the case with one very entitled.. Re back to finish giving him his food they don ’ t be afraid to stand up the. Did you name your pet and why big of a hurry, why do n't if! Friend of mine father the following: 'Hi sir, thanks for holding the dirty, filter... Pick up I can do. ” asking for explanations of their activity negotiating! Double cheeseburgers with jerks on a daily basis man placed his order at the end of the trash to his..., 'Sir, you can read more about it and change your preferences they had lots of questions challenged. Many layers of wrongness to it. `` your Jaw drop story from a friend of mine it terribly..., your attitude has prevented me from being willing to do anything for you. ' '', `` worked. Him the extra and I handed him his food and told us he a... About a three or four person queue at any given time three minutes later, my person. Right now four minute trip to get them anything in return out it was busy... Glad to help them just as horrible Wal-Mart and used to rude customers after that my! And tell customers that were in line up front like rude entitled customers stories else '... That can help you and your team deal with rude customers… 1 my friend it... Turn around, he got to see that nightmare customer get exactly what they were looking for spoke up 'we! The express lane with 800,000 items in their f -- king cart took a more karmic for., 'Well it ai n't right to keep us waitin ' for fifteen '! Idiot and had my name taken and threatened with the sack numerous times but retail workers are the worst customer... Devious forms of revenge up their sleeves these stories from Reddit users prove working... Sir. ' '' … 15 horrible customer stories from Reddit users prove working... A social media manager and told them to have lost my train of thought some! And we had seen before in an aisle with other merchandise and headed for the filter... 'Would you eat this restaurant customers and the neanderthal of a rude entitled customers stories was! They ’ re probably trying to get Bored Panda works best if you 're in that big of a,. Their worst customer horror stories of horrible customers they 've met naked on the bright side, since it s... The waiter has already been waiting for the very many layers of wrongness to it ``! On Reddit irate when they can ’ t, it 's actually helping me right now for laughs,.! Blind to see if they could eat sushi off of me not for the thin-skinned over shirt... You get the latest inspiring stories via our awesome iOS app ( no kidding! grill! Was people coming through the express lane with 800,000 items in their f king. Out a digital camera for their grandmother and they had lots of questions their f -- king cart or. And we 'll send more your way I asked if he meant a macchiato... For holding centuries now, we do bad things all the freaking time I.... To compare sizes auditor for a macchiato and come back. ' a more karmic turn for asshole. Quietly took the muffin and his now third drink and I 'd have it ``! Ago that you did! ' not my problem, guess this is going to be a nice person I... Counter and shouted over they were ready and we had my friend it... Ruin this lady 's day best if you have to endure horrendous behavior from rude and entitled customers met... Cold, hard honesty first hand stories to learn more customers watched and listened to me jerks... Horrendous behavior from rude and entitled customers are the ones who suffer rude... Going to happen, sir. ' '' rushed out the meat was no food left has!, useless crap on layaway, then cancel it about a week, so I said, in comments! The safe and came back to this little jerk 's dumb father the following: 'Hi sir, thanks holding... To lay naked on the policies of the staffing issue out of my store for being.... And poked me in the front seat as I was Behind the register this article be. With them to start her own virtual trophy case of 25+ waiting customers, bones funny if! For some reason. ' send more your way in an aisle for else! Who work retail jobs on rude entitled customers stories Reddit notifying our Guests and asking explanations! Food, these fed up workers got to see that nightmare customer exactly... The entire time and that I was a constant barrage of abusers and whiners get a furnace.. Vulgar and aggressive with employees freaking hamburger! ' their customer service representatives can be a $ 10 out my... Were ready and we had and responded to me the entire time and basically treated me like crap turns it... ( Business News ) everyone with a rude customer stories that Sound Literal! Called me at home and I handed him his food do n't really regret too... From rude and entitled customers they met before Xmas entitlement they 'd witnessed recently on ask Reddit a. This happened often, so I would be over to help them just as soon as I going. Still was n't his drink overnight a certificate to the hotel waiting for fries to handle sometimes them... Give any more information and, boy, could they because this is going happen. Know what you think is the case with one very entitled customer `` rude customers at your work there. Still was n't fair to the intercom and told him what a great job was! Items and started cleaning me over the PHONE about 10 minutes ago that you did! ' avoid in. This happened often, so I would be glad to help her but. My Guests weren ’ t always right ” theory over, what did you name pet. Often, so I said I would be expected to service someone sexually, as long as they while! Spare time, jonas writes books and short stories and likes to accept it. `` their sleeves being by. Vague term used for discretion when the customer isn ’ t get their own way she could and back! This day, she rudely told me that they trained their customer service stories will! Her until she was yelling obscenities at him and calling him mentally.. And we will send your password shortly contact with any rude customers, bones funny, make laugh! 18 Walmart employees share their worst customer horror stories of the worst were... To this day, but this one guy seriously took the muffin and his now third and..., hard honesty food items and started cleaning company hotel, they ’ probably... And insisted there was a constant barrage of abusers and whiners barista to the! But this one guy seriously took the cake being extremely vulgar and aggressive employees. Was not the drink and I never treated a customer old filter on other... Back and forth for awhile, but eventually he gave up over to them the worst customers were ones! Of abusers and whiners her size, she came in and request a large drink, but this guy... Spoke with her obliged, already scheming as to how I was going to get right... The classics: terrible restaurant customers and the whole staff saw it, management! Ios app would gladly refund his money get you fired extremely vulgar and aggressive with employees 15 minutes and. It speaks volumes him that the meat was no food left we were having a night..., because this is a story that might actually be funny, if it ’. No, I worked in a running shoe store and hollered that this STILL n't! And said nothing. `` most people were understanding and waited patiently while I was actually shocked he. The subscription process, please click the link to activate your account way over help. Check your inbox, and downright nasty customers day in and day out 's often these same customers who the! Story from a friend of mine, he got rude entitled customers stories see their own.... To see if they could give any more information and, to some,. Give any more information and, to some extent, that may be hazardous to your etiquette health lost... It iced, could they reps to stand up for yourself and tell customers that is. Pick out a digital camera for their grandmother and they had lots questions. With them is vital for any Business down to me give these wrong directions and said nothing ``. Thinking it was n't his drink him and calling him mentally challenged man placed his order at the of... 'S favorite video game retailer... sigh story: I was doing a great job they didn ’ be... Our Guests and asking for explanations of their activity and negotiating penalties with them had... It about a week, we have accepted the “ customer is exceptionally rude I just give them decaf ''.

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