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"I was livid and nearly punched her when my boss pulled me away and made me sit outside. -- Nate Canalotto. Chubby_hamster . "Now, one of my co-workers was… tough to get along with. Went to a restaurant on my birthday. No chicken. Whats the worst customer you've had in the food industry? Place our order, apps come out and are great. "This family ends up being super rude the whole time and extremely loud. But calm was not to be remained that day. She overheard this and yelled at me saying that the Lord would not save me. 13 Real-Life Stories of the Worst Customers Ever With a goal of equal parts catharsis, shaming, and old-fashioned hater-tainment, we asked service industry veterans across the country to share with us tales of the customers they can't forget -- no matter how hard they try. (Part 2 is right … Was eating at a Chinese restaurant where you order rice by the bowl. Below are the 25 worst customer service stories of the 40 that I received in response to the question: What is the worst thing a customer service rep ever said to you? Dinners From Hell offers true stories about restaurant dining disasters written by diners, servers and chefs. “Bottom line: a combination of absurd atmosphere, unacceptable service, and pretentious yet poor eatery might make this the worst restaurant within 100 miles.” (User Chubaka1) Oh and don’t visit the bathroom either, you might be better off holding it in! Close. "I was completely dumbfounded how the color of plasticware would be an issue to anyone, even a racist. 8 min) so he gets angry. Valet park the car and go in. Investigate the Issue. "This particular Sunday I was stationed at the cash registers. In fact, he could have easily served as the understudy for Farva from Super Troopers. Just grind some sugar For and about people who handle your food and beverages. Though the food was hot and plentiful it was so very bland. That was the day that I realized some people are just f*cked in the head and lack any compassion or empathy. This week, we have our old standby: horrible, horrible customers. Just grind some sugar At that point, the waitress came up to tell them their table was ready, but they were upset and said they were leaving. She relented and sayid she'd had it before and knew it existed. More Stories of the Worst Customers in Restaurant History. As always, these are real e-mails from real readers. To our surprise, our inbox absolutely flooded with workplace horror stories. I see that … I was just the busser. We wanted to roll him, but he was pretty quick.". 8 stories of bad customer service. No help. The waiter lit … Rachel Keating: This tale hearkens back to a simpler time, a time when the very first Harry Potter film had just been released. These stories from Reddit users prove that working in retail, the food industry or customer service is a hard job-especially when you have to deal with customers as crazy as these. speech, and left. Another thing to note is that he was particularly short with those in the service industry... unless his server was an attractive woman. The little kid was screaming, but the parents are not doing anything at all. At the end of their meal, they received the bill. It was only after that Farva realized his sandwich consisted of lettuce, tomato, honey mustard, onion, and bread. He was piiiisssssssed, and ultimately decided he wasn't ordering anything, so he went hungry. As always, these are real e-mails from real readers. A table of 30 came in to the restaurant I cook at. "It ended up that their kid literally sh*t in the high chair - one of the biggest, mushiest, darkest, and disgusting things I've ever seen in my life. ), we bring you stories of the worst restaurant customers ever. Recently though, I heard some complaints about the service there, but nothing beats this story from a friend of mine. Damn, I felt so bad for her.". "Twenty minutes later, he called me over and told me that I'd stolen his Visa. 1. I worked as a busgirl in a restaurant and frequently got hit on by older male customers. He threw his pint on the floor and left. This does not make Farva less of an asshole for what happens next. The lead girl said they had a brunch menu downstairs. From nasty surprises in dressing rooms to violent, knife-wielding customers, here are some of the absolute worst retail horror stories that workers claim to have witnessed. "We'd get a lot of good ol' boys (read: crotchety old assholes who think it's super-cool to be leering, gross misogynists older than my father) and one of them was a million years old, tiny, and frail. Was eating at a Chinese restaurant where you order rice by the bowl. "They were immediately huffy. Namely, chicken. I can't think why.] Honestly, we only expected to receive a small handful of stories - and nothing too shocking. She sweetly approached the table from behind his seat and asked if everything tasted OK. No, ma'am. Would You Like A McScolding With That? '", "Clarence runs out and somehow the crowd is still oblivious… except the girl he was creeping on who thinks I'm gonna call the cops on HER... she later wrote a now-removed Yelp review stating so and calling me a dumb c***." ], "As soon as the runner came into view, he snapped his fingers to get her attention. And it's true. Well, this family of six or seven came in with little kids. And 88% of consumers trust online reviews as much as personal recommendations. This wasn't the restaurant's fault, but it was the worst dining experience my husband and I have every had. We cannot close the restaurant until you leave. ByMarshall Astor Welcome back to Off The Menu, where we bring you the best and strangest food stories from my email inbox. While this is a well-intentioned piece of advice for good customer service, it doesn’t mean it’s true! According to new study, four of Canada’s worst hospitals are in Quebec CTV Montreal Published Thursday, December 13, 2012 11:20PM EST Last Updated Friday, December 14, 2012 7:32AM EST Instead, a Reddit thread asked customers to dish about the worst customer service they've ever experienced -- and wow people did not hold back. Vote up the most unbelievable behavior from restaurant patrons on this list. Another customer waiting on food thought that she had just come in to the restaurant and got her food before he did, when he’d been waiting (approx. ... Waiters share their worst customer stories on Twitter. From bringing mistresses into restaurants to stealing anything that's not nailed down, these are the curveballs—and customers—they'll never forget. Submissions are always welcome! It's not a big deal since we're a restaurant that is essentially just for serving children. When pressed by the waitress why he would not speak to her directly, he told his son to tell her, 'I don't talk to n******. I’ve actually had customers ask me to lay naked on the table so they could eat sushi off of me. I think my parting words were something along the lines of, 'Your f*cking night was ruined? Around 50 drugged-out college kids trying to fit into a 12-seat restaurant… oh, and you want your food for here? Restaurant staff have seen it all. I almost threw up when I saw it. 17 Server Horror Stories That'll Make You Want To Quit Your Job. We decided to go to a very nice steak house on a whim. Here are 13 jaw-dropping tales from servers on the worst interactions they've ever had with customers: "If you feed me white wine, I will die." I knew he was dead, but could not bring myself to tell his wife and kids, so I just kept going with the CPR. 14 Restaurant Horror Stories That'll Make You Want To Order Takeout. Luckily these critics did. There are so many good restaurants out there, it's not easy to find a bad one. Hello, and welcome back to Off The Menu, where we explore the craziest stories about food from my email inbox. Do you have a restaurant, home-cooking, or any other food-adjacent story you’d like to see appear in Off the Menu (on ANY subject, not just this one)? Everyone would fight over who got stuck waiting on her, and one day, I drew the the short straw and waited on her. As of 2015, budget cuts have hit the Internal Revenue Service hard, so much so that only 43 percent of the people who called the IRS this year were able to reach a human being. I worked as a busgirl in a restaurant and frequently got hit on by older male customers. The foul language in this story is clearly wrong. After all, it’s not every day you get to see the grubby truth behind the glamorous holiday photos that your friends post on Facebook. This family then had the audacity to ask for their whole meal comped because their baby sh*t in the high chair. Recently though, I heard some complaints about the service there, but nothing beats this story from a friend of mine. Well, they were sitting outside and all of a sudden, I noticed them take the little kid out of the high chair and push the high chair to the edge of the seating area. Whats the worst customer you've had in the food industry? Not without a few lines of lecture from our dear friend about what was supposed to go on a chicken sandwich. Your customers do,” is a common saying among customer service experts. We don't want to give the (REDACTED SAME RACIAL SLUR) too much.'. I think it's kind of weird, so I went up to them to see what's up. These stories are not about those servers. In fact, there's a whole website devoted to … We had a packed house and were running around like crazy when one of the waitresses called me over to her table. 556K views. 6. It got really bad. She complained again that she just wanted bottomless mimosas and chicken & waffles, but they'd settle. Everyone’s “Friend” This is the guy who has never met a stranger. "I've seen a lot of f*cked up sh*t waitressing, but that was the only time I was left speechless. This guy abuses everybody in the store. "He ordered a grilled chicken sandwich and sat down with the rest of us to wait for the food to come out. I work at a local tourist spot as a food services supervisor, and we have a few different food outlets in the park. Then they... Chubby_hamster. "We heard a lot of bitching the rest of the day about how shitty that place was and how we should never go back there, and that it was probably going to go out of business soon. Off The Menu: Stories Of The Worst Customers To Ever Darken A Restaurant’s Doorstep C.A. Clarence is a public masturbator. One of the best ways to understand what poor customer service looks like (other than experiencing it yourself) is to read about other companies’ support mishaps. Since our stalls go all the way to the ground, I had to get on a coworker's shoulders, then dangle upside down over the top of the stall to unlock it. This is when Clarence pushes his way in and starts… you know. Archived. His wife and kids got in the ambulance. Those first couple minutes of the … “You don't define your brand. Diners share 22 of their worst restaurant experiences Hobbitlover . Customer reviews have become so important to people that now 90% of consumers read online reviews before visiting a business. Please email WilyUbertrout@gmail.com with "Off the Menu" in the subject line (or you can find me on Twitter @EyePatchGuy).

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