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Call your newspaper company one week before you leave, to give the company ample time to notify your carrier. How to Put Your Mail On Hold With The Post Office Online, How to Contact the President of Delta Airlines. The personal information we receive from you is used only to provide the highest quality home delivery service available. We apologize for any inconvenience. * required. Holiday hours vary. Sometimes there are unexpected delays due to production problems or adverse weather conditions. So, we have different subscribers Your credit card will be charged for the amount of the subscription. Promotional offers and rates are available to new subscribers only (no home delivery for past 60 days). Your Essential Shopper is a FREE collection of local content, ads, savings opportunities, and up to $100 in valuable coupons. There is no paper statement fee if your account is set up on EZ pay. Processing costs include administrative resources, paper, envelopes, printing, postage and handling of payments. On my bill, it says Adjustments to rates may take place as subscription terms expire. What does that mean? Our finance department confirmed the You may Request a Vacation Hold online 24/7 through our subscription management page. 'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php':'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php'); His account was stopped on 10/05/2021 and You may want to start the paper suspension a day before you leave, in case you miss the paper on the day you leave. Please allow 2-3 weeks for our systems to update your request. *** ***** .99 per month promotion ended in March 2022. Why? Now let us get into the crux of this guide. $5.02 for the last payment he submitted. If your paper is wet, damaged or missing, please report it by clicking onto your account on tucson.com, and going to the Report Delivery Issue link. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Fortunately, you can easily have your paper delivery put on hold while you are away. original subscription start date. Im able to access the e-Newspaper, but it isnt working properly. Need Help? Some content on Tucson.com is labeled "FOR SUBSCRIBERS." if (!document.MAX_used) document.MAX_used = ','; Closed Saturday and Sunday. Yes. digital@tucson.com, Legals Who should I contact? An exact digital replica of the printed edition, is available early morning. I accuse the Star of sharp practice by sneaking the change of the comic pages to occur after the subscriptions had to be renewed. document.write ("'><\/scr"+"ipt>"); Keep reading with a digital access subscription. '&charset='+document.characterSet : '')); * Please note we need 4 business days notice to process your vacation stop online. Is a TV Weekly automatically included with my home delivery? Set up your account on EZ Pay for secure, automatic monthly payments by calling Customer Service at 1-800-695-4492 or visit account.tucson.com. Now, I was told to wait until 48 hours to see what they can do. if (document.context) document.write ("&context=" + escape(document.context)); Check. Click "View Information" and sign in if asked to. if (document.mmm_fo) document.write ("&mmm_fo=1"); I replied explaining that I had cancelled already and was waiting for a refund. If you are still having trouble, email customer service at circulation@tucson.com. Installation is the subscribers responsibility. Vote for Star Local Media's Athlete of the Week; Our customer service center can be reached via live chat by clicking here, via email at circulation@tucson.com or via phone at 1-800-695-4492 from 6am-6pm Monday-Friday, 6am-10am on Saturday and 7am-10am on Sundays. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Chat live with our customer service center: Or email our customer service center at circulation@tucson.com or call 1-800-695-4492. Email a description of the issue to e-edition@tucson.com. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. I called and was told someone would listen to the conversation to verify my story and call me back. This went into effect in February 2022. I saw a discounted offer or promotion, but I am already a subscriber. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. arizona's home page: azcentral.com is the digital home of The Arizona Republic newspaper, with breaking news and in-depth coverage of sports, things to do, travel and opinions. We had transportation issues overnight and expect to have all papers delivered within 2 hours of your normal. document.write ("'><\/scr"+"ipt>"); Tell the company that you are going on vacation and the dates you will be gone. 520-573-4292 Any foul or offensive language including co 149,428 people like this 152,271 people follow this